Wall-Mount Garden Hose Reel

Customer Service
Reviews

"WOW! All I can say is wow! What a wonderful way to treat your customers. Your customer service and warranty replacement was beyond my wildest dreams. You have a customer for life here!"
-Colin H. Ann Arbor, MI

Wall Mount Garden Hose Reel

Item #: 1041-GH

NOTE: Due to overwhelming demand, this item is currently backordered. Lead times for new orders are running 4-6 weeks. Orders are still being accepted through the shopping cart and will be filled on a first-come, first-serve basis. Credit cards will not be charged until the order actually ships.

Our most popular reel. Can be configured for either parallel or perpendicular use. Backed by our 10-YEAR no-leak, no-rust, no-break guarantee!

Explore this model's Features, Specifications, FAQ's and Customer Reviews by clicking on the green tabs located below the reel picture.

Factory Direct Price
US $119.99

Buy online or by phone: 1-866-523-2363 Mon-Fri, 8am-5pm CST

Average Guest Ratings: gold star

(4.87)
1497 out of 1506 would recommend to a friend

FeaturesSpecs Reviews FAQs360 SpinPhoto Gallery

Sort By:	See all reviews >>

Rating:
Date Submitted	8/10/2010
Name:	Paula (Shelbyville, KY)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	This is my 3rd Rapid Reel, I had the parallel reel in the barn and tried it on the house-but needed the perpendicular and tried to talk myself out of but so glad I couldn't. Life is so much easier and it's so easy to assemble -- I had it assembled and mounted before my husband got home from work. The 2 wheel cart was our first Rapid Reel -- we have had for years and it's still like new, sits outdoors every year spring through fall. Would love to have another for the front yard. I had orginally bought what was suppose to be a commerical hose reel but unfortunately it lasted 1 season. Would never buy anything but a Rapid Reel!! You definitely get what you pay for.

Rating:
Date Submitted	7/26/2010
Name:	Gene (Sewanee, TN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	This is the best hose reel I have ever purchased. The installation was simple, the product is excellent quality and the lock on the reel makes dealing with the hose easy. I bought it for my wife to water her flowers and she loves it.

Rating:
Date Submitted	7/8/2010
Name:	Peter (Hampton Bays, NY)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I'm impressed by the quality of the product, and the commitment you seem to have to it and your customers. I wish every company followed your lead.

Rating:
Date Submitted	7/8/2010
Name:	Thomas (Grand Rapids, MI)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Rapid Reel - the product, the service, the company, the people, deserve a "10". WOW! My whole purchase experience - from first finding your website to communicating with your service team, to ordering and delivery, to installation, and finally to using the Rapid Reel has been outstanding. You guys are the model of American engineering, service, and industry. I did a search online for a better hose reel 'cause I'd already owned three plastic models, all of which failed; the last after only ten days of use. My Rapid Reel was easy to install and works so well! The design, quality, and engineering are first rate. I'm passing the word to everyone I know how much I'm pleased with my new Rapid Reel! Thanks for making such a great product and providing such outstanding service. I LOVE you guys!

Rating:
Date Submitted	7/7/2010
Name:	Randy (Arvada, CO)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	I was impressed with the quality, from the allen wrenches you send, to the 5'whip hose and ease of installation I mounted this in our garage for my wife to water her flowers, she said if we ever move I have to take the hose reel with us.

Rating:
Date Submitted	7/6/2010
Name:	Jeffrey (Manhattan Beach, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	This is such a durable and well-designed product, clearly made to last a lifetime. It's often said that "they just don't make stuff like this anymore" -- but apparently at least one company does! I almost never take the time to write reviews for products that I've bought, but I have to say, this is one great product and I'm 100% satisfied with it. Kudos to you folks at RapidReel, and thanks!

Rating:
Date Submitted	7/6/2010
Name:	Gregory (Lake Forest, IL)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Allow me to preface my remarks by suggesting I am a very difficult customer to please. VERY DIFFICULT. Just ask my wife. I always try to find, and purchase, products that represent the very best value for my money - especially those that can reduce my aggravation when it comes to yard work. My initial thoughts were that Rapid Reel was probably not worth the extra money compared to "similar" products available in the marketplace. But after an exhaustive search I finally decided your product was likely the best option to serve my needs so I purchased two of the wall mount units. I was right. My hat is off to your entire organization for producing such a well designed, high quality hose reel that performs exactly the way I hoped it would. Thanks for building such a great product. I could not be more pleased.

Rating:
Date Submitted	7/6/2010
Name:	David (Sheffield, MA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Solid product. Easy to set up and mount. Looks like it will last forever, which is more than I can say about the hose and reel from Home Depot that this replaces. As they say - you never regret buying quality.

Rating:
Date Submitted	6/18/2010
Name:	Jeffrey (Berlin, MD)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Although the reel is still very new, having been installed for just six weeks, it has lived up to everything I hoped it would be: solid construction, care in production, wonderful design concept. Because our usage has been limited simply by the time we have owned the Rapid Reel, this appears to be a truly excellent product; one that is far superior to anything we have every owned or ever seen.

Rating:
Date Submitted	6/7/2010
Name:	Gerald (Nottingham, MD)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	I could not be happier with your hose reel. I have over time purchased a number of reels some of which were more expensive. I was still in search of a good reel that would not leak or rust after 1 season. (I gave up on all plastic reels after one try). It went together as expected. Does what you say and is clearly the best conceived and highest quality hose reel I have seen. Your efforts putting this product together are appreciated down to the clear instruction manual. I will be ordering my second reel soon Jerry Soukup

Rating:
Date Submitted	6/7/2010
Name:	Brent (Kokomo, IN)
User Type:
User Type Description:	Church
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I had been looking for a sturdy no hassle hose reel that would handle 150' of hose.I used several that just would not hold up due to inferior construction and low grade parts.My biggest compliment is how you designed a product that could be mounted two different ways by simply turning it over, genius design.

Rating:
Date Submitted	6/7/2010
Name:	Dan (Westbrookville, NY)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Excellent quality; clear instructions; well organized and clear instructions; and, most of all, well thought out and well engineered. A great product!

Rating:
Date Submitted	6/6/2010
Name:	Harold (Nantucket, MA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Without question, the best quality hose reel available. A well thouhgtout design,with high quality materials. Super easy to assemble, works like a champ. I bought 5. My 7 year old daughter helped me assemble the third one and will probably do the last two. When the hose needs replacement, I'm buying the hose you sell. It has to be a sperior product as well. You guys hit the long ball...good going

Rating:
Date Submitted	6/4/2010
Name:	Clifford (Holmdel, NJ)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	The reel was a pleasure to put together. The instructions were easy to follow and the workmanship allowed for easy installation. My five year son and I put it together in very little time and he loved reeling the hose in and out. I will be purchasing the wheel cart shortly to replace one of my old broken plastic reels.

Rating:
Date Submitted	6/4/2010
Name:	Jeffrey (Crete, IL)
User Type:
User Type Description:	Fire Department
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	The Crete Township Fire Department has tried many different water hose reels. We have found the ideal reel that meets our needs. Firemen are constantly washing vehicles. Firemen are also known to be rough and tough on equipment. Rapid Reels hold up to the brutal abuse given by firemen. We have found a great hose reel and will stick with this brand for many, many years!!

Rating:
Date Submitted	6/3/2010
Name:	Brian (Valencia, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	The build quality is phenomenal and I'm picky to a fault. The hardware is high quality in material and finish. Its well engineered and beautifully executed tool. There is absolutley no reason anyone should waste their money and their patience with plastic resin hose reels that are unbalanced, flimsy, and ready to break. For this reason the Rapid Reel is a value and wise use of money.

Rating:
Date Submitted	6/3/2010
Name:	Rick (San Antonio, TX)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	Absolutely the best hose reel on the market, bar none. I've had one for a year and I love it so much I ordered another one for the other hose bib. These are worth every penny. They work smoothly, reliably every time. They feel rock solid, look good and work like a dream. I'm so glad someone finally produced a quality product to replace those flimsy plastic reels.

Rating:
Date Submitted	6/3/2010
Name:	David (Laguna Niguel, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	Awesome, Bullit Proof, Makes all other hose reels look like toys! This is my second reel, both are installed at my beach house in Baja, Calif, Mexico. They are subject to wind, heat, salt spray, sand, dust, and have never failed me.

Rating:
Date Submitted	6/3/2010
Name:	Shelby (Fort Collins, CO)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	It's sad that I've come to expect very little in terms of quality in manufactured products these days. The RapidReel is an absolute exception ... simple, well designed, well built, and fairly priced as far as I'm concerned. This is my second reel, and as long as the quality in materials, design, and workmanship is maintained, I'll NEVER buy a different one.

Rating:
Date Submitted	6/3/2010
Name:	Kurt (Minnetonka, MN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	In the throw away world we live in, these guys have created a masterpiece of high quality with something as mundane as a hose reel. They do it right.

Rating:
Date Submitted	6/3/2010
Name:	William (Burlington, MA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	From the moment you open the package you can tell it's a quality product. All parts are individually packaged. Use it in the garage and was tired of plastic units leaking all over the floor. Now, no drips, no leaks and ease of use. Saw it on the internet and said "why not", nothing else works. Definitely the right choice. Wished I needed more.

Rating:
Date Submitted	6/3/2010
Name:	Christine (O Fallon, MO)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	All I can say is: BUY IT! After fighting with, and replacing so many poor quality hose reels, I finally found one that I KNOW will last! The quality and versatility of this reel is outstanding! Reeling in a 150' hose every day is no longer a dreaded chore. This reel makes it EASY! Also, all the "lefties" out there should take notice--there's an installation option for left-handed use. Thanks for making such a great product!

Rating:
Date Submitted	6/3/2010
Name:	Kirk (Akron, OH)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I recently purchased a house and needed a hose reel for my garage. This hose reel is awesome! So sturdy, and built to last. You notice the high quality of the product the second you open the package. My friends have all asked where I got it from and I am proud to tell them "from Rapid Reel!".

Rating:
Date Submitted	5/16/2010
Name:	Jim (Aberdeen, WA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Really a neat product. Love the fact that the fasteners are stainless and that the assembly is so easy. Who would have thought, instead of a bunch of fastners to sort out they are where they belong to begin with. I will be purchasing another from you. Thanks

Rating:
Date Submitted	5/14/2010
Name:	C (Dallas, TX)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Amazing! Even easier to assemble than the Video or Instructions show. Even my wife likes using this reel. Fantastic product, I hope You keep innovating.

Rating:
Date Submitted	5/14/2010
Name:	E (Flower Mound, TX)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	It's hard to get excited about a hose reel. You put a hose on it, unroll it, use it, roll it back up. It's a pretty simple product; however, many others seem to have a problem getting the product right. No so with Rapid Reel. They spent the time to get it right. As others have said, it is probably the best engineered and manufactured hose reel in the market. While I haven't had it too long, I am confident it will stand the test of time. I bought one as a test. Let's face it. They are not cheap, and I wanted to see for my self how good they were. After my experience, I will be adding another in a few weeks.

Rating:
Date Submitted	5/12/2010
Name:	Scott (Scottsdale, AZ)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I love this product! Bought two, ordering two more! These Hose Reels are built like a tank! All the other Hose Reels companies should close their doors or leave town. Thanks for this product..I am in love..Scott

Rating:
Date Submitted	5/11/2010
Name:	K (Huntington Beach, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Wanted one for years, but fronting on a public alley, I feared theft or vandalization. At new house, have two. One in front, and one in back. Outstanding quality of materials, and excellent engineering and design.

Rating:
Date Submitted	5/10/2010
Name:	Richard (Orinda, CA)
User Type:
User Type Description:	Church
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	I have bought about 5 or 6 of your hose reels and they are outstanding. I have purchased them for our church as well as for my own use. Keep up the good work. Your warranty is fantastic!! Rich Lewis

Rating:
Date Submitted	5/10/2010
Name:	Steven (Redmond, WA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Just a GREAT product! I have needed to buy a plastic hose reel about every 1-2 years and always wondered why someone couldn't make one to last. Well apparently someone did. Great instructions too. I am going to be ordering a few more soon.

Rating:
Date Submitted	5/8/2010
Name:	Catherine (Cleveland, OH)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Just assembled and installed this unit. Very impressed by the instructions, design, and quality of the components and materials. I have high hopes for this unit after being sorely disappointed by the $50 all-plastic Suncast products, the last one of which I purchased did not even last one year with a quality (heavier) rubber hose.

Rating:
Date Submitted	5/8/2010
Name:	Virginia (Somerville, MA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	It is so well made. We are really impressed. The tools included made it a pleasure to put it up.

Rating:
Date Submitted	5/6/2010
Name:	Jimmy (Belle Chasse, LA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	I read many reports of this hose reel before purchasing and found all to be positive, so I decided to buy one for myself. All previous plastic reels that I had purchased did not survive very many years of service. After using the first one for several days I liked it so much that I purchased a second one for the other side of my house. Even though the reel is more expensive than the standard plastic ones found in your typical hardware stores, I would definitely recommend purchasing one. It is well worth the extra cash. It is easy to assemble and easily convertible to parallel or perpendicular applications. Jim

Rating:
Date Submitted	5/6/2010
Name:	Karen (Traverse City, MI)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	My husband and I are very impressed with this product. We struggled with the plastic ones for years and are very pleased with the quality and ease of use of these reels. We purchased 2 of them and don't mind rolling up the hose's now.

Rating:
Date Submitted	5/5/2010
Name:	Ronald (Lockport, NY)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	We have the same hose reels at my job on a golf course. They are a number of years old, see daily use, and are still in good shape. Because of this, I bought one for myself and am very satisfied.

Rating:
Date Submitted	5/5/2010
Name:	Michael (Tulsa, OK)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	OK - this is by far (leaps and bounds) one of the finest purchases I've made in years, the product is engineered, packaged and designed to last for years, and works great. The workmanship is very very impressive. If you're like me you got tired of cheap plastic hose reels sold at the big retailers. Very impressive product and I will buy more of them!

Rating:
Date Submitted	5/4/2010
Name:	John (Chesterfield, MO)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Extremely well made. Heavy duty construction. Should last for a long time. Easy to assemble and mount to wall. An excellent product ... well worth the purchase price.

Rating:
Date Submitted	5/1/2010
Name:	James (Holly Springs, NC)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	I previously have installed 3 at my home two years ago and now I'm installing 2 more. The last two are placing the cheapy plastic versions that never last and break after a short time. These rapid reels are quality products and work extremely well. I highly recommend them. They cost a little more but worth it.

Rating:
Date Submitted	4/29/2010
Name:	David (Arlington, VA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I was really impressed with the packaging, instructions and tools that came with the unit. Everything was clearly explained and easy to understand. Many other manufacturers could learn a lesson from your company. What an excellent product!

Rating:
Date Submitted	4/25/2010
Name:	Kent (Markham, VA)
User Type:
User Type Description:	Contractor
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Outstanding Quality! Versitile, smooth operation, solid, worth every penney. Thank you for a quality product.

Rating:
Date Submitted	4/22/2010
Name:	Kevin (Canadian, TX)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	After years of changing out plastic hose reels every season I decided to look for a metal hose reel. I found the Rapid Reel. I purchased one and put in the front yard. It worked so well I purchased another for the back. That was about 3 years ago. I built a new home this past year. The hardest thing about moving was leaving these hose reels. I recently ordered three wall mount reels for the house. I highly recommend these reels. They are the best I have ever used!

Rating:
Date Submitted	4/20/2010
Name:	Michael (Old Greenwich, CT)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	Based on my experience with the previous model, I would only buy one from the same manufacturer. This new model is indeed even better; easier to assemble and just as rock solid. I'm engineering trained and I believe that this has to be one of the best hose reels ever made. No wonder everyone raves.

Rating:
Date Submitted	4/20/2010
Name:	Gary (Murray, KY)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	Excellent engineering, outstanding quality and availability of replacement parts may make this the last hose reel you need to buy; for yourself. I buy Rapid Reel hose reels as gifts for people who don't know about Rapid Reel. It doesn't take long for them to vow to never use another hose reel. You get what you pay for; if your lucky. With Rapid Reel, you do get what you pay for and luck has nothing to do with it.

Rating:
Date Submitted	4/20/2010
Name:	Troy (Lake Crystal, MN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Best hose reel on the market,bar none. Love it!!! Well worth the price, you get what you pay for!! I will never use a cheap plastic reel again!! Buy it, you will not regret it!! Troy Allen Minnesota

Rating:
Date Submitted	4/16/2010
Name:	Paula (Shreveport, LA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	This is our 3rd wall-mount hose reel. Installation instructions are easy to follow and the product is wonderful. It's expensive, but so much better than those squeaky, hard to wind plastic reels. I don't anticipate ever having to replace this hose reel.

Rating:
Date Submitted	4/16/2010
Name:	Tom (Medfield, MA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	A product like this is a bit unique in today’s world of throw-away junk. I've had my eye on it for a couple of year, I have to admit. I finally gave up repairing my cheezy Suncast unit for the last time...it simply could not handle the heavier hose I use. A friend has had one of the cart type Rapid Reels and he always raves about it. For the engineering types out there, you'll truly appreciate the latest version of the Rapid Reel and its ability to handle a multitude of mounting configurations. I've not seen anything to compare to it. Beautifully designed and machined fittings. Heavy cast parts that will last many years. Very smooth operation, even a little brake to stop the reel from turning when you desire. No detail has been overlooked; even the box and packaging arrangement has had a lot of thought put into it. The only “con” I’d mention is that the standard reel just barely holds my heavy hose. If you run a longer or larger diameter hose, I’d suggest looking at their optional “expansion kit” which will permit more hose to be held. I wish I had ordered this; it looks like it could easily be added later. It shows when someone cares and has personal pride in the product they produce ! I’d consider the Rapid Reel to be a “lifetime” tool and that’s the high endorsement I can offer. It’s clearly worth the price of admission.

Rating:
Date Submitted	4/15/2010
Name:	David (Loveland, CO)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	A superior design with flawless manufacturing, AND a very, very well written set of instructions. Unbelievably well done in every respect. (And I'm very particular!)

Rating:
Date Submitted	4/10/2010
Name:	Scott (Cornelius, OR)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	This is a very well engineered product. It is durable and functions flawlessly. I love the fact that it is made of metal,not plastic.

Rating:
Date Submitted	4/9/2010
Name:	Dianna (Frisco, TX)
User Type:
User Type Description:	Handy work
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Purchased this for a client to replace the cheap plastic kind of hose reel. She and I couldn't be happier!

Rating:
Date Submitted	4/9/2010
Name:	Robert (Mill Valley, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Absolutely what I expected it would be. The perfect alternative to the ugly, lame plastic ones I see in the stores. I expect this to outlast me.

Rating:
Date Submitted	4/7/2010
Name:	Joseph (Chicago, IL)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	After years of being frustrated with the poor performance of cheaply made (but not inexpensive) plastic hose reels that were difficult to use my wife and I decided to try the Rapid Reel Wall Mount Garden Hose Reel (1041-GH), which we purchased in March 2010. The product is extremely well made, rugged, and relatively simple to install. We feel that your product is by far the best made, most durable piece of equipment of its kind. I am eager to have our friends come to visit so that I can show them the product they should use for their gardens. Thanks for putting the fun back in watering!

Rating:
Date Submitted	4/7/2010
Name:	Thomas (Nashua, NH)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I don't think I have ever purchased a product so well thought out from the product itself straight through the directions and to the packaging. Excellent job guys. I wish your team made more "stuff".

Rating:
Date Submitted	4/6/2010
Name:	Marvin (Carroll Park, PA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Our largest regret is that you only make this product because in all of my husband's 83 years he said he has never encountered better instructions or a better finished product. Add us to your many pages of satisfied customers! Bobbi and Marvin Schimmel

Rating:
Date Submitted	4/5/2010
Name:	Howard (Bethesda, MD)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	The packaging, installation instructions and the product itself is phenominal. It is extremely rare to find an every day household item so impeccably well designed and engineered. This is a hose reel which will last a life time. In addition it does not leak a single drop of water and even has a built in brake feature. It exceeded all expectations!!

Rating:
Date Submitted	4/1/2010
Name:	Nadine (Anthem, AZ)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	As soon as I got the hose reel mounted, I forgot the argument I had with myself over the price. (I'm glad I won that argument!) I mounted the reel waist-high on my stucco house (after finding the studs from inside the house.) The reel runs smoothly, no wobbling, and hauls my 75-foot hose effortlessly. The design is clean and efficient. The materials are solid. Totally worth it. Getting the hose out is no longer a dreaded chore. Stop arguing with yourself—it's bad for your relationship. Just buy the Rapid Reel.

Rating:
Date Submitted	3/25/2010
Name:	Martin (Lake Worth, FL)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Bi-Monthly or less
Brand ownership:	Repeat customer
Commment:	I BOUGHT MY FIRST RAPID REEL WHEN I LIVED IN NJ..IT WAS GREAT! I SHOULD HAVE TAKEN IT WITH ME TO FLORIDA! THE TWO NEW RAPID REELS THAT I USE IN MY FLORIDA HOME ARE SLIGHTLY DIFFERENT BUT EQUALLY WELL MADE AND S-T-R-O-N-G!!

Rating:
Date Submitted	3/23/2010
Name:	Alan (Phoenix, AZ)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	Just bought my second wall-mounted reel and installed it today. I was so impressed with the product, I had to have another for the front yard to replace the ugly, barely functional plastic hose reel I bought last year. Thank you for a great product, I expect it will last as long as the house based on the sturdy contruction.

Rating:
Date Submitted	2/2/2010
Name:	Robert (Shalimar, FL)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Fast delivery, easy to put together, superior construction. I don't anticipate having to ever replace this product.

Rating:
Date Submitted	2/2/2010
Name:	Brad (Mission Viejo, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	To find a real metal garden hose reel was awesome. Thanks for making such a good piece of equipment. Instructions and 'tools included' made it fun to build. Works great! love the brake!

Rating:
Date Submitted	1/29/2010
Name:	Scott (Middle Island, NY)
User Type:
User Type Description:	Veterinary
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	This was my second reel purchase. I have them at home and work now and they are worth every penny. I will be replacing all my reels with Rapid Reels. For only a couple of dollars more than the best home centers and others have to offer why wouldn't I?

Rating:
Date Submitted	1/29/2010
Name:	Keith (Seattle, WA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	I love my hose reel! In fact I was telling someone the other day how refreshing it was to actually assemble a product that is of such high quality. I’ve just finished building and outfitting a new garage and have become so disappointed in most of the items from home centers, so the quality of your hose reel really made an impression. In function it is smooth and super solid and I love the brake feature. Rock On!

Rating:
Date Submitted	1/28/2010
Name:	Mark (Mount Ulla, NC)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Superbly made reel. Excellent fit and finish. Thoroughly impressed with the quality of this product!

Rating:
Date Submitted	1/28/2010
Name:	Victoria (Atl, GA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Awesome quality...glad I finally found a product that I wont have to throw away in a couple of years. Love it!!

Rating:
Date Submitted	12/14/2009
Name:	Gene (Camden, OH)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	This is the best reel that we have owned. My wife loves it, she waters her flowers every day and has no problems with reeling the hose out or winding it back up. It is well built and easy to use.

Rating:
Date Submitted	12/14/2009
Name:	Mike (Dyer, IN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	If your tired of buying and replacing those plastic hose reels every year, STOP now and buy this one. Every single part is pure quality ! All aluminum, brass and stainless. I can't ever see the need to replace it again.

Rating:
Date Submitted	11/23/2009
Name:	Rebecca (Johnstown, OH)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Bi-Monthly or less
Brand ownership:	Repeat customer
Commment:	This is the second rapid reel that I have purchased for my husband. He loves it!

Rating:
Date Submitted	11/17/2009
Name:	Meg (Bonita Springs, FL)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Very sturdy and smooth. My handyman assembled it and said it was the highest quality he had ever seen and thought the reel would outlive me.

Rating:
Date Submitted	11/10/2009
Name:	Amy (Ada, MI)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	Love this reel! It is well engineered and easy to install. Definitely worth the money!

Rating:
Date Submitted	11/4/2009
Name:	Brian (Costa Mesa, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	All of the products I have purchased from Rapid Reel are fabulous. All materials, finishes and fasteners are top notch; almost military grade. Functionality is superior with a very thoughtful design. I never thought I would get this excited about a hose reel but after going through six plastic reels from other manufactures, I will never buy anything but a Rapid Reel product. I told my kids that this hose reel will outlast me and it probably will. Thanks Rapid Reel!

Rating:
Date Submitted	11/4/2009
Name:	Pat (Deerfield Bch, FL)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	Repeat customer
Commment:	This is my second unit, the first one is used daily on a dock over salt water. It looks and operates like it was just purchased. In today's world, most products are produced cheaply and or with poor engineering. It is so refreshing to purchase a product that is quality made with good engineering.

Rating:
Date Submitted	9/10/2009
Name:	James (Winter Park, FL)
User Type:
User Type Description:	WPFD
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	we have one at the Fire Dept I work for and and it has stood up to our abuse. I bought on for my home and plan on buying a second in the near future. Finally a well built product...

Rating:
Date Submitted	9/9/2009
Name:	Steven (Elmwood Park, NJ)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	What a splendid example of old-fashioned American craftsmanship! A pleasure to assemble, install, and use. It simply oozes quality and really gives you that rare "this will last a lifetime" feeling. Congratulations on a wonderful product.

Rating:
Date Submitted	9/9/2009
Name:	Thomas (Lawerenceberg, IN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	Bought one, installed it, liked it so well I bought a second one for the back of the house. Quality construction, not just another cheap toy.

Rating:
Date Submitted	9/1/2009
Name:	Brkbrd (Bakersfield, CA)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I am impressed with the craftsmanship, well engineered. Top quality fasteners mounted 16 inches on center. Even the assembly directions were easy to follow. I have never filled one of these things out but thought that you should know.

Rating:
Date Submitted	8/31/2009
Name:	Robert (Pearland, TX)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	I've only had it for a couple of weeks but I'm loving it. The product is very solidly built and the instructions were easy to follow. My neighbor thought it was pretty nice looking too. I will definitely get another for my backyard.

Rating:
Date Submitted	8/31/2009
Name:	Michael (Indianapolis, IN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	As advertised. Excellent quality, assembly and service.

Rating:
Date Submitted	8/30/2009
Name:	Scott (Macedonia, OH)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	I have had plastic hose reels for years and have been very unhappy with them as they always leak. This is very well constructed and doesn't leak. A very great product!!

Rating:
Date Submitted	8/29/2009
Name:	Edgar (Saline, MI)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Daily
Brand ownership:	First purchase
Commment:	well built and will last forever. Ease of installation and instructions. You can not go wrong with this product.

Rating:
Date Submitted	8/29/2009
Name:	Gary (Vermillion, SD)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	First purchase
Commment:	This hose reel is what I always have wished for in such a product: get one and then forget it! It will last forever, it is so well made. I immediately ordered another one for the back yard.

Rating:
Date Submitted	8/29/2009
Name:	Carrie (Denver, CO)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	After buying several plastic reels from home improvement stores, I FINALLY found one that will last!! Quality product!!

Rating:
Date Submitted	8/29/2009
Name:	Mark (Greenwood, IN)
User Type:
User Type Description:
Recommend to a friend:	Yes
Frequency of use:	Weekly
Brand ownership:	Repeat customer
Commment:	It's the best reel you can buy for the homeowner.

Rating: