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| Rating: |
 |
| Date Submitted |
7/24/2010
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| Name: |
Andrea (Silver Spring, MD) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
I selected this reel because of the 10-year no leak guarantee and watched the video demo of how to put it together before it arrived. I was able to put together easily--and put it to use immediately. I especially like the ease with which I can adjust the fittings, if I need to. The design far exceeds that of the plastic reels. Great product! |
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| Rating: |
 |
| Date Submitted |
7/23/2010
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| Name: |
Margaret (Central Nyack, NY) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
I bought one of these a few years ago. I had grown so tired of those plastic reels that would break every 2 years or so. The plastic reels, price wise, aren't cheap but the construction is. They always fail at a connection point and it is not possible to get replacement parts. I always had to be very careful attaching the metal hose end to the plastic reel for fear of damaging the threads. It really bothered me to throw out all that plastic-what a waste. The rapid reel is reliable and I really appreciate the all metal construction. I have not had a problem but if I do I know I can replace the part. |
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| Rating: |
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| Date Submitted |
7/23/2010
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| Name: |
Michael (East Lansing, MI) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
This is the first hose reel that I have purchased where the product is as good or better than the claims made by the manufacturer. It does not leak, it is clearly strong and should be very durable, and it fits in nicely with my yard. I would highly recommend this product to anyone interested in buying a hose reel. |
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| Rating: |
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| Date Submitted |
7/16/2010
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| Name: |
Sandy (Greeley, CO) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
Finally, a garden hose reel that works!!! Easy to assemble, very stable and sturdy, with a reel-in handle that does the job with ease and little effort. Well worth the money!!! |
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| Rating: |
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| Date Submitted |
7/16/2010
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| Name: |
Robin (Tigard, OR) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
This is a high quality hose reel that I wish we had purchased long ago. No more short lived, plastic ones for us! |
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| Rating: |
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| Date Submitted |
7/16/2010
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| Name: |
Bonnie (Godfrey, IL) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
My husband is an engineer and I usually dread when he puts one of my purchases together for me as he always finds fault. The room was quiet while he was putting it together and when he was done he said "well they didn't go cheap on any part or in the construction" High praise. Thanks it looks and works great. |
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| Rating: |
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| Date Submitted |
7/14/2010
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| Name: |
Andre (Duxbury, MA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
I have never seen such a high quality hose reel. I am very impressed. With 150' of hose it reels much easier than the plastic model I replaced. The ten year guarantee against leaking makes this reel a tremendous value. Also, with no leaking I have higher water pressure. I was always replacing the plastic reel every 2-3 years for severe leaking. I plan on purchasing another one as soon as the plastic reel behind my house begins leaking. |
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| Rating: |
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| Date Submitted |
5/25/2010
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| Name: |
Minh (San Diego, CA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
i read the online reviews before purchasing both the free-standing and the 2-wheel hose reel cart... exceptional quality and easy to follow instructions. great customer service. don't waste your time or money with anything else... |
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| Rating: |
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| Date Submitted |
5/24/2010
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| Name: |
Sharon (Baraboo, WI) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
After buying new hose reels each summer, year after year and always having them break, we needed to get something else. So far the rapid reel has been great-assembled easily and it's been very easy to use. Plan on getting another for a different area of our house. |
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| Rating: |
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| Date Submitted |
5/20/2010
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| Name: |
James (New Prague, MN) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
Great packaging, great instructions and great product. I have two other Rapid Reel models, one on wheels and an earlier free standing tubular construction version. The new free standing unit is more stable. |
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| Rating: |
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| Date Submitted |
5/20/2010
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| Name: |
Joan (Fort Wayne, IN) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
Love it! Easy to put together with video and no leaks. Doesn't get any better than that. |
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| Rating: |
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| Date Submitted |
5/11/2010
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| Name: |
William (Williamsburg, VA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
This is the first product that I have bought in years that I can actually say you get what you pay for! We are currently in a drought of over a month and I get up each morning to hand water my lawn. In past years when I have done this in a drought I have put up with a plastic hose holder that fell over, caused kinks, and leaked from the hook-up hose profusely. This year my rapid reel is so well made, it doesn't even move when I pull its hose out, no leaks,and incredibly smooth reel in. I am thrilled and will have one of these for the rest of my home owning years. If you own a plastic one, wake up and go steel. It's worth every penny.
Mac McAmis |
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| Rating: |
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| Date Submitted |
5/11/2010
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| Name: |
Marilyn (Helena, MT) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
It was easy to assemble. It's very sturdy. So much better than the plastic one it replaced. Its a really great product. |
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| Rating: |
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| Date Submitted |
5/5/2010
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| Name: |
Jan (Boise, ID) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
Best free standing hose reel I have ever seen. Can't find anything close to this in local stores. Fast shipping, impressive quality and works great. |
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| Rating: |
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| Date Submitted |
5/5/2010
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| Name: |
James (Ardmore, PA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
This reel is built to last. Few products exceed expectations these days; this one does. |
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| Rating: |
 |
| Date Submitted |
5/4/2010
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| Name: |
Paul (Elk River, MN) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Quality parts, easy to assemble worth every penny. My wife was complaining about how much I was spending on a hose reel, now she is complaining because we don't have one in the back yard as well. I'll be in touch.... |
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| Rating: |
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| Date Submitted |
5/1/2010
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| Name: |
Jonathan (Keller, TX) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
I had a plastic hose reel before which was fragile and prone to leaking. Because of our foundation I don't like any unrequested irrigation. Your hose reel, true to your word, has not leaked a drop, is easy to rewind, and single-strut support makes it easy to pull the hose straight off the reel without even unwinding. You are obviously the leaders in this product category. |
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| Rating: |
 |
| Date Submitted |
4/28/2010
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| Name: |
Steven (Tulsa, OK) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
This is the 2nd hose reel I have bought from rapid reel. The other is the hose cart. The quality of construction is excellent, no leaks works as advertised. Dont think I will ever need to replace them. Have had the other reel for 3 years and works perfectly.
Hard to find quality products anymore, rapid reel make a great quality product. Great instuctions for assembly. |
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| Rating: |
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| Date Submitted |
4/23/2010
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| Name: |
Keith (Binghamton, NY) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Fantastic product to solve the cheap, leaking plastic hose reels at the local superstore. I applaud your company/product - what a great idea! |
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| Rating: |
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| Date Submitted |
4/19/2010
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| Name: |
Sheryl (Lakeland, FL) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
This reel is very well built, and easy to assemble. I am thrilled with the apparent durability and attractive design. I highly recommend this product. |
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| Rating: |
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| Date Submitted |
4/17/2010
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| Name: |
Joseph (Strongsville, OH) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
This is the 2nd hose reel I have purchased from Rapid Reel and I couldn't be happier |
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| Rating: |
 |
| Date Submitted |
4/14/2010
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| Name: |
Steve (Houston, TX) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Every once in a while you come across a product that lives up to or exceeds your expectations. This hose reel is one of those products.
It is well engineered, simple to assemble and performs exceptionally well. |
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| Rating: |
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| Date Submitted |
4/9/2010
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| Name: |
Bob (Moon Township, PA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
this is an amazing product. I'm a marketing executive and want you to know that you're doing an excellent job on your website and YT videos. GREAAT PRODUCT! |
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| Rating: |
 |
| Date Submitted |
4/4/2010
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| Name: |
Philip (Franklinville, NJ) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Very well made, heavy duty. Also looks very nice. Easy assembly, they've thought of everything. So much better than the plastic junkers we've used up until now - you wind the reel, the hose rolls up. The cart/reel doesn't lean or tip over, or flex like the cheapo plastic ones do. Will definitely get a second one for the other side of the house, makes life so much easier! |
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| Rating: |
 |
| Date Submitted |
1/31/2010
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| Name: |
Art (Sahuarita, AZ) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Outstanding high quality product, just as advertised. It assembled in under 15 minutes, all tools were provided, and works like a charm... a VAST improvement over those cheap plastic hose reels. Thanks |
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| Rating: |
 |
| Date Submitted |
9/10/2009
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| Name: |
Rod (LOS ANGELES, CA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
I am not one to EVER write reviews...but when I received my new stand alone hose reel, I was blown away. First of all, the packaging is the most professional and organized I have seen. The product construction, metal, not plastic, is so rare these days, I was shocked. And the assembly instruction were clear and consise with REAL tools to do the assembly!! I know this sounds like a company employee writing this, but other than Apple products, I have rarely seen such consumer oriented products in packaging, construction and utility. I would highly recommend this product. |
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| Rating: |
 |
| Date Submitted |
9/9/2009
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| Name: |
Rod (ROCKVILLE, VA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
purchased a rapid reel a few months ago and it's great. Well built, sturdy and works exactly as advertised. I went through two plastic hose reels in three years - this reel is built to last. I also experinced a minor problem with the connection hose, which seems very well built. I made one short call and another hose was on my porch within days - no charge. I usually do not provide testimonials about products but this reel is fabulous. You won't be disappointed. |
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| Rating: |
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| Date Submitted |
7/12/2009
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| Name: |
Karen (Wheaton, IL) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
My husband gave me grief for spending on a hose reel as he opened the box. A couple minutes later he was acting as if he bought it and was reminding me it was best to spend the money to buy it once. |
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| Rating: |
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| Date Submitted |
7/9/2009
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| Name: |
Steven (Minneapolis, MN) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
Repeat customer |
| Commment: |
This is the ultimate hose reel. Solidly built, low to the ground, and attractive, too! We love the bronze/brownish color. Looks great with the chocolate trim on our house. Functions flawlessly. Thanks for making such a superior product. |
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| Rating: |
 |
| Date Submitted |
6/9/2009
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| Name: |
Gerald (Kingston, PA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
I've been looking for quite sometime for a reliable hose reel. I finally found it. Thank You for making a high quality, reliable (none leaking) hose reel. I only wish i found you earlier. |
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| Rating: |
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| Date Submitted |
6/5/2009
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| Name: |
Matthew (Port Barrington, IL) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
Repeat customer |
| Commment: |
I'm a Mechanical Engineer, read Consumer Reports, go through Amazon reviews before I buy, etc. I'm a pretty tough customer. When your free-standing garden hose reel arrived I immediately unpacked it and assembled it while sitting on the front stairs in about 10 minutes. I didn’t even have to go get any tools as you included all that were necessary. I then set it next to the packing material, product carton and shipping box and called my wife in to look at it all. I announced to her that I had finally found the perfectly designed, manufactured, and shipped product! You have earned my respect because of your attention to user needs, dedication to good engineering practices and commitment to quality. I purchased a wall-mount unit last year and was impressed then although there were one or two parts that were "weak links." I was aware of the weakness at the time and was still convinced it was the best product of its type on the market. Indeed a critical part did fail HOWEVER your customer service was superb and I was up and running in less than 2 days. I only mention all this because it highlights your commitment to product improvement. Your new design has completely eliminated any weaknesses that I could identify and improved on elements that were already adequate (such as converting the crank handle from plastic to metal). Congratulations, I wish great success for your company and wish there were more like you. |
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| Rating: |
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| Date Submitted |
6/1/2009
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| Name: |
Russell (Duluth, GA) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Absolutely fantastic product! I have literally tried everything. Nothing approaches the quality of this fine equipment. I cannot recommend it enough! |
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| Rating: |
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| Date Submitted |
5/21/2009
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| Name: |
James (Little Rock, AR) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Weekly |
| Brand ownership: |
First purchase |
| Commment: |
Professional-grade. Packaged with great care and manufactured for long life. |
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| Rating: |
 |
| Date Submitted |
5/21/2009
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| Name: |
James (Colesville, MD) |
| User Type: |
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| User Type Description: |
landscape |
| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
Repeat customer |
| Commment: |
Excellent product, I have recomended this product to friends and clients. It is worth every penny. |
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| Rating: |
 |
| Date Submitted |
5/19/2009
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| Name: |
Joseph (New Haven, CT) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
the best ever garden hose reel i ever owned. |
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| Rating: |
 |
| Date Submitted |
5/19/2009
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| Name: |
David (Scottsdale, AZ) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
Repeat customer |
| Commment: |
Your products - your hoses and hose reels - are of premium quality. You've nailed the design and performance of your new free-standing hose reel. I very much appreciate your drive for high quality and high performance. Your product is superior to all competitors and I know, because I had to go through several other models before your new model hit the space. Thank you for driving high performance in this high-use home item. I own (3) of them now and I am completely satisfied.
Married to your brand! Thanks very much! |
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| Rating: |
 |
| Date Submitted |
5/19/2009
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| Name: |
Judith (Bend, OR) |
| User Type: |
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| User Type Description: |
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| Recommend to a friend: |
Yes |
| Frequency of use: |
Daily |
| Brand ownership: |
First purchase |
| Commment: |
We love this reel. The quality and workmanship are the best we've seen, not only in a reel, but as a product in general. So well made. And it looks handsome, too. I wish we had the need for another one. Thanks for making such a fine product.
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