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WARRANTY

Coverage

Rapid-Reel® and Reel Quick, Inc. (collectively here after referred to as the "warrantor"), guarantees hose reels and their related components and parts, unless otherwise specified, to be free from defect, malfunction or failure in material, or workmanship, under normal use and service, for the time period specified on the product literature for each hose reel.

Warranty period starts from original invoice date of purchase.

Hose

Hose supplied by warrantor carries a warranty of sixty (60) days from original invoice date of purchase. Hose is selected from reliable commercial sources and is recommended for application on the basis of data supplied by the manufacturer.

Exemptions

Warranty does not cover leaking due to damage caused by the use of acid, harsh chemicals or mineral deposits. Warranty does not apply when products are used in excess of their rated capacities and design functions or under abnormal conditions. The effects of corrosion and normal wear and tear are specifically excluded from this warranty. This warranty does not cover damage which occurs in shipment, failures which are caused by products not supplied by the warrantor or failures which result from accidents, mishandling, faulty installation, freezing, misuse or misapplication, abuse or neglect. Warranty is void if the product or any part thereof has been tampered with, altered or repaired by anyone other than warrantor or damage that is attributable to acts of God. The warrantor covers the replacement or credit of defective parts only and does not allow for field labor charges for removal, installation, analysis or travel expenses. In no event shall the warrantor or its suppliers be liable for any damages, whatsoever, arising out of the use of or inability to use this product. (Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you). The warrantor and its suppliers disclaim all other expressed or implied warranties. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Claim Procedure

If you experience a product defect, please contact us to arrange for a remedy to your warranty issue.